About CTSQ

---

Responsible for the integration and turnaround of an IT Services’ company that was acquired by a P/E backed enterprise. Hired 3.5 weeks prior to the deal announcement, developed and orchestrated a comprehensive integration plan that included all “Day 1” actions, an action oriented cross functional 90-day plan working closely with the parent company’s functional leaders, and the preparation for a full ERP launch. Eric served as the CEO for the acquired target for the first 4 months prior to integration of each functional area. 

· Despite 12.5% YOY revenue decline in the initial months of ownership, delivered an EBITDA turnaround of 4.7% YOY in 8 months.

· Overachieved on P/E directed Labor (122.6%) and Non-Labor (111.9%) synergy targets. 

· Drove the planning, training and successful launch of the ERP for the acquisition. 

· Provided acquired talent assessment to parent company’s leadership team. 

· Mentored the emerging leadership in Sales and Technical Operations. 

Hired by the new rural Hospital CEO to help her build a plan that would enable her to grow the hospital revenue, create a culture of accountability and collaboration, and maintain the hospital’s independence.

· Led strategic planning process with CEO and her eight direct reports, yielding a five-year strategic plan

· Provided the CEO with a Board level annual operating plan (AOP) that included strategic growth initiatives with clear financial targets, responsible parties, and milestones to drive performance,

· Created holistic marketing plan linked to the hospital’s AOP to drive revenue and new patient count.

Brought in to coach the long-standing owner to create operational efficiencies and build a blueprint to drive future growth and enhance the profitability of her Print, Direct Marketing and Fulfillment company.

· Grew profitability by 24.8% in 2020 by initiating capacity planning, reengineering price estimating, and installing controlled cost management.

· Launched first ever strategic plan resulting in a new enterprise-wide software system, initiating new variable labor model and introducing a new digital marketing platform.

· Drove due diligence and completed acquisition of a $2M entity that expanded operational capacity by 300%.

· Mentored Founder on leadership principles and fact-based driven decision making.

Coming Soon